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Thavan M
1 reviews | Active since Oct 2011
29 Sept 2020, 21:13
Virtual card does not work. Standard bank caused me issues
I used a VIRTUAL CREDIT CARD to make 2 once off payments but both were rejected and my internet was cut off and I lost a transaction. This is pathetic service.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Sept 2020, 05:11Hello Thavan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply30 Sept 2020, 05:11
Official
Hello Thavan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
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Thavan M's updateReviewer Update
30 Sept 2020, 06:37Is this an AUTOMATED ANSWER?
Typical bad service .... No resolution but only more promises.
Bank zero may be the answer.
Typical bad service .... No resolution but only more promises.
Bank zero may be the answer.
TM
Thavan M's update30 Sept 2020, 06:37
Reviewer Update
Is this an AUTOMATED ANSWER?
Typical bad service .... No resolution but only more promises.
Bank zero may be the answer.
Typical bad service .... No resolution but only more promises.
Bank zero may be the answer.