KN
Kamogelo N

1 reviews | Active since Sept 2019

28 Sept 2019, 09:36

Violation of privacy

One of the consultants at standard bank checked my ITC without my concern, the girl literally knws everything about me and I don't even use standard bank. No one helped me the girl violated my rights I don't even know which branch she works at

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Replies (2)
Standard Bank
Standard Bank's reply30 Sept 2019, 14:11
Official
Dear Kamogelo Nkwala

Thank you for posting your comments.
 
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 
We greatly appreciate your continued support.
 
 
Regards 
 
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Oct 2019, 13:49
Official
Dear Kamogelo Nkwala

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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