NM
Nokuthula M
1 reviews | Active since Dec 2019
20 Mar 2023, 16:55
Victimization by Standard bank attorneys MacRoberts
I have lost my job in 2019 and reported to Standard bank since I had both credit card and personal loan. I have struggled to pay my debts but managed to pay up the personal loan and have it closed. Further more as soon as I paid up the RCL in December 2022, I made an arrangement to pay a R1000 pm for the credit card & R200 for overdraft, the latter will also be paid up end of March. I have kept my promise BUT I have received a THREATENING letter from MacRoberts Attorneys regarding the credit card. What's the point of making arrangements if you'll carry on victimizing your clients?!!!
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Standard Bank's replyOfficial
20 Mar 2023, 17:03Dear Customer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Mar 2023, 17:03
Official
Dear Customer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***