CT
Craig T
1 reviews | Active since May 2018
14 May 2018, 07:23
Victimisation
On tuesday last week i was at the bank with a consultant about another problem. She also said that i must fica my account. I said i was not aware of that. She said the message was sent to ********** 401. I rep**** no wonder not my number. I said i can do it now. I have my id here you have my account details open and i am a bondholder with tbis branch. She rep**** i must come back with proof of residence. The number they send messages to is still incorrect she did mot even bother to fix that
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Standard Bank's replyOfficial
14 May 2018, 09:12Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply14 May 2018, 09:12
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
CT
Craig T's updateReviewer Update
14 May 2018, 09:51My name is craig edward du triou.my cell mumber is ********** 794. My account is fourways branch. My id is ********** 054088
CT
Craig T's update14 May 2018, 09:51
Reviewer Update
My name is craig edward du triou.my cell mumber is ********** 794. My account is fourways branch. My id is ********** 054088