CVDL
Casey Van Der Linde

1 reviews | Active since Aug 2019

05 Aug 2019, 08:32

Victim of ***** - Standard Bank Doesn't Care To Help

I am extremely disappointed and frustrated with Standard Bank and their services.

A few months ago I was a "victim of *****", says Standard Bank. This is correct, however, after being a standard bank user for a few years I expected to be helped as much as possible when R 120 000.00 just disappeared from my business bank account. This was not the case. The ONLY help received from Standard Bank was being told I am a victim of ***** and that there is NOTHING they can do. Not much help that was.

I am upset and have lost all confidence in Standard Bank as they have no policies or insurance or actually ANYTHING to help their clients in ***** cases. Am I just meant to happily accept that R 120 000.00 has been taken from my account?

I have been using standard bank for a few years and cannot begin to express my disappointment with Standard Bank as they sit back and do nothing to have my problem resolved. As a result, I have closed all my accounts with Standard Bank and would definitely not recommend their services.

PLEASE DO NOT OPEN AN ACCOUNT WITH STANDARD BANK IF YOU WANT YOUR MONEY TO BE SAFE AND PROTECTED.

If anyone would like to contact me, you can reach me on my cell:

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Replies (2)
Standard Bank
Standard Bank's reply06 Aug 2019, 10:06
Official
Dear Casey Van Der Linde
  
Thank you for posting a comment.
   
One of our consultants will be in contact with you as soon as possible.
   
Regards,
Complaint Resolution Centre 
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Standard Bank
Standard Bank's reply08 Aug 2019, 15:18
Official
Dear Casey Van Der Linde

Thank you once again for posting your comments.

The matter has been attended to by our Executive desk and feedback was provided to the account holder.

Kind regards

Complaint Resolution Centre
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