VICTIM OF *****

I am very disappointed in the way standard bank handled my ********** case. I was a victim of ***** someone took my ****** ID and opened loans with standard bank and also took credit cards. In 2018 already had people debt collectors phoning me to tell me that I owe loans this was a shock I went to Standard Bank Eastgate branch with all the required documents to dispute this. Affidavits signed ID and proof of residence this was in 2019 already.

Recently I'm being phoned my Macrobets attorney to tell Me I need to pay up. I have been in contact with standard bank and honestly I'm sick of telling the same story. No one is assisting me. I'm being transferred to so many departments with no help.

Today I managed to speak to an agent from the ***** application who told me that she can see the documents that I sent she is forwarding an email to someone else to help me and they are not sure they will get back to me. THIS IS HiGHLY unacceptable as you have already lawyer's phoning me and I've sent proof that all the accounts under my name at standard bank are ****? Why are you dragging feet in solving this? Very bad customer service the worse !