MH
Mark H

1 reviews | Active since Jul 2016

06 Oct 2021, 11:13

Very weak security on Standard Bank OST

Standard Bank online share trading has extremely weak security which is shocking considering that there can be huge amounts of money in a share trading account.

The only think needed to transact on my share trading account is my password.

I want a additional authentication on my account. e.g. a pebble to prevent any ***** or on authorized access on my account.

I'm not sure how this could even be legal.

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Replies (2)
Standard Bank
Standard Bank's reply07 Oct 2021, 01:38
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Oct 2021, 01:39
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
*** *** (fax)
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