VERY VERY BAD SERVICE

I was at Standard Bank Megacity Mmabatho in the North West Province. I was there to make an enquiry. The queue was very long and there was only one teller at enquiries. I tried to look for help from the manager to help us be given the service and she told me that she is in a meeting and I am disturbing her with a very unfriendly voice. She said I must go to the enquiry to ask for help whereas there was only one teller and she took plus minus 30 minutes to help one person. We were about more than 10 people inside waiting to be assisted and others were queuing outside. I left and came back the following day and the situation was still the same. The service there is very bad and they seem not to care.