1 reviews | Active since May 2017

15 May 2017, 10:30

Very Very Bad Service

<p>On friday 12 May, went to ATM to withdraw money. Recieved a slip saying communication timeout. When I checked my phone I saw the money was deducted. I then called standard bank and was advised that the aware of the problem and that my money will be in my account within 24hrs. I have called everyday since then and been told the same story off how sorry they are. How would you like to be without money and being told its not there problem and that I should wait. I am now sitting without money on holiday because Standard bank cant reverse the money they stole out of my account. I am sure to be closing my account and am already incontact with the Banking Ombudsman.</p>

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Replies (1)
Standard Bank
Standard Bank's reply15 May 2017, 12:05
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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