RV
Ruan V

1 reviews | Active since Dec 2016

07 Dec 2016, 11:07

VERY VERY BAD SERVICE

<p>I went to Standard Bank Montana today. The service in the bank was terible they only had 2 open teller. i stood in the line for an hour. The tellers take their time and allowing people to jump the qeue. Their service is the worst of all the banks that I bank with. The branch manager wasn't even insight.</p> <p>I also have accounts with the branch and Im very dissapionted in the branch and Im considering moving from banks.</p>

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Replies (3)
Standard Bank
Standard Bank's reply07 Dec 2016, 14:34
Official

Good day Ruan Vlok

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Dec 2016, 13:51
Official

Good day Ruan Vlok

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply12 Dec 2016, 09:04
Official

Dear Ruan Vlok

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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