ML
Melinda L
1 reviews | Active since Jan 2020
13 Jun 2023, 07:48
Very very bad customer service
I put a review on Hello Peter a week ago. Bank said it will be resolved 12.6.2023. Yesterday I got a message it's resolved but I checked this morning, account still closed.
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Replies (1)
Standard Bank's replyOfficial
13 Jun 2023, 09:51Dear Melinda
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Jun 2023, 09:51
Official
Dear Melinda
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***