1 reviews | Active since Nov 2017
Very very bad Customer Service!!!
Yet again we were let down by standard bank employees,
No follow ups were done to say. "Sorry sir we have incorrect documents. Please provide us updated documents".
Nothing has been done. If we didnt call we wouldn't have known.
This has been going on for more than three WEEKS!!!
We are so frustrated to the point that we decided not to work through the standard bank branches as they aren't well trained on home loans/building loans on the progress payment methods. We took this in our own hands mailing all documents to standard bank progress payment. Yet nothing has been done.
Yet again the service was and is bad.
Regards Gregg
Dear Gregg Pretorius
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Gregg Pretorius
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Gregg Pretorius
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Gregg Pretorius
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***