NK
Nadeema K
1 reviews | Active since Jul 2025
24 Mar 2026, 20:57
Very unhappy customer
Standard Bank took money from my account without my consent and told me their system was design in tht manner and there is nothing they can do. .They literally stole R150 from my account which might b little to some pple but to me every cent is important to me. .im a single mom with 2 siblings . Standard bank changed my account from a normal acces account to a my mojo account. .I never gave thm permission to change my account to a current account they took R150 for hounourable fees. .They exactly like a bunch of *****s...I want my money back. .Standard Bank
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Replies (2)
Standard Bank's replyOfficial
25 Mar 2026, 07:12Dear Nadeema,
Thank you for reaching out to us.
The Honouring fee is charged when the remaining balance on your account is not sufficient to cover a transaction that goes off your account.
For example, if there is R20 left in the account, and a debit order for R50 is set to debit, we will “honour” the transaction (up to an approved limit), thereby avoiding charging you a decline fee and the fee reflects that service.
Please also note that service fees charged to your account are deducted from your available balance, including any latest and available funds.
We recommend reviewing your statement for any transactions that may have been banked late while there were insufficient funds available.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
The Honouring fee is charged when the remaining balance on your account is not sufficient to cover a transaction that goes off your account.
For example, if there is R20 left in the account, and a debit order for R50 is set to debit, we will “honour” the transaction (up to an approved limit), thereby avoiding charging you a decline fee and the fee reflects that service.
Please also note that service fees charged to your account are deducted from your available balance, including any latest and available funds.
We recommend reviewing your statement for any transactions that may have been banked late while there were insufficient funds available.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Mar 2026, 07:12
Official
Dear Nadeema,
Thank you for reaching out to us.
The Honouring fee is charged when the remaining balance on your account is not sufficient to cover a transaction that goes off your account.
For example, if there is R20 left in the account, and a debit order for R50 is set to debit, we will “honour” the transaction (up to an approved limit), thereby avoiding charging you a decline fee and the fee reflects that service.
Please also note that service fees charged to your account are deducted from your available balance, including any latest and available funds.
We recommend reviewing your statement for any transactions that may have been banked late while there were insufficient funds available.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
The Honouring fee is charged when the remaining balance on your account is not sufficient to cover a transaction that goes off your account.
For example, if there is R20 left in the account, and a debit order for R50 is set to debit, we will “honour” the transaction (up to an approved limit), thereby avoiding charging you a decline fee and the fee reflects that service.
Please also note that service fees charged to your account are deducted from your available balance, including any latest and available funds.
We recommend reviewing your statement for any transactions that may have been banked late while there were insufficient funds available.
Kindest regards,
Standard Bank Hello Peter Team
***
NK
Nadeema K's updateReviewer Update
25 Mar 2026, 21:56U changed my account without my consent,u never ask permission to change my account to a current account,...I never asked u to pay my unpaid debt. .cos a unpaid debt cost a R40. .which wldve been fine with me its better thn loosing a R150...u paid for my debt yet u deducted it as soon as thre went money in my account and u charge me R150 on top of tht. .STANDARD BANK U ARE A BUNCH OF *****S I PROMISE U U GONA LOOSE ALL UR LOYAL CUSTOMERS...U CANNOT TAKE MONEY FROM MY ACCOUNT WITHOUT MY CONSENT. .I NEVER SIGNED FOR A MY MO ACCOUNT. .U CHANGED MY ACCOUNT. .NOT ME...I WANT MY MONEY BACK IM GOIMG TO ALL THE SOCIAL MEDIA NETWORKS ...I WILL EXPOSE U. COS THERE ARE MORE THN 100 OF U CLEINTS THTS UNHAPPY WTH UR SERVICE. .#DOWNWITH STANDARDBANK DOWN. .in going to open up a case against standard bank. .u stole money frm my account wthout my consent. .show me where I signed to give u permission to change my account. .I want my proof yht I gave u permission to change my account from a savings to a current account.
NK
Nadeema K's update25 Mar 2026, 21:56
Reviewer Update
U changed my account without my consent,u never ask permission to change my account to a current account,...I never asked u to pay my unpaid debt. .cos a unpaid debt cost a R40. .which wldve been fine with me its better thn loosing a R150...u paid for my debt yet u deducted it as soon as thre went money in my account and u charge me R150 on top of tht. .STANDARD BANK U ARE A BUNCH OF *****S I PROMISE U U GONA LOOSE ALL UR LOYAL CUSTOMERS...U CANNOT TAKE MONEY FROM MY ACCOUNT WITHOUT MY CONSENT. .I NEVER SIGNED FOR A MY MO ACCOUNT. .U CHANGED MY ACCOUNT. .NOT ME...I WANT MY MONEY BACK IM GOIMG TO ALL THE SOCIAL MEDIA NETWORKS ...I WILL EXPOSE U. COS THERE ARE MORE THN 100 OF U CLEINTS THTS UNHAPPY WTH UR SERVICE. .#DOWNWITH STANDARDBANK DOWN. .in going to open up a case against standard bank. .u stole money frm my account wthout my consent. .show me where I signed to give u permission to change my account. .I want my proof yht I gave u permission to change my account from a savings to a current account.