Very unhappy.

I had my online banking profile amended before leaving south Africa because I knew I was going to need to do online banking outside of South Africa. I amended my profile to have my OTP sent to me via Email and not SMS as my South African network does not work where i am.<br> <br> Now I cannot log a secure message because for some reason Standard bank DID NOT UPDATE MY PROFILE.<br> <br> Now I will be paying service fees etc. until I get back to South Africa on an account that I want to close and it can only be done by going to the bank or via secure message.<br> <br> I want some one to contact me IMMEDIATELY to resolve this! This is really unacceptable, I am a very dissatisfied customer!<br>