1 reviews | Active since Jan 2017

06 Jan 2017, 09:56

Very *********

<p>The Gentlemen is very *********, he had a cigarrete smell, he didnt even call me to inform me if I qualified for a Business Loan or not its now 3 weeks with no feedback. I used to get serviced by the Lady called Dineo, im planning on changing the branch. I though as Standard Bank Branch in Maponya Mall being one of the good banks i'll get good service irregardless of Dineo being moved but nope Im very very dissapointed by Consultant Tebogo. Im even getting assisted now by Southgate Branch.</p>

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Replies (2)
Standard Bank
Standard Bank's reply09 Jan 2017, 10:19
Official

Good day Dorothy

Thank you for your posting, we sincerely apologise for any inconvenience caused.

Kindly provide us with your ID and account number in order to assist further.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply09 Jan 2017, 10:20
Official

Good day Dorothy

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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