SB
Siphamandla B

1 reviews | Active since Jun 2024

27 Jun 2024, 13:11

Very slow service

Wow what a very slow service I am receiving at the East Gate branch. For something that could have been done over the phone I was asking to visit the branch but really such a waste of time.

0
Replies (2)
Standard Bank
Standard Bank's reply27 Jun 2024, 13:24
Official
Dear Siphamandla 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply28 Jun 2024, 09:58
Official
Dear Siphamandla

Thank you for taking our call.

Please note that we have escalated this matter to our Branch Leadership.

We will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team
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