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mpho D
1 reviews | Active since Jul 2015
26 Sept 2020, 11:34
Very rude security
It’s so sad how standard bank operates . These was an old man that needed assisted at the ATM but because they closed at the bank the security refused to assist the old man I couldn’t even help him due to ***** and all the sucurith was suppose to help but instead he was rude and went and helped some young lady ....
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Sept 2020, 03:00Hello Mpho
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply27 Sept 2020, 03:00
Official
Hello Mpho
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
09 Oct 2020, 15:53Good day Mpho,
Thank you for bringing your concerns to our attention.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards Complaint Resolution Centre
Thank you for bringing your concerns to our attention.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards Complaint Resolution Centre
Standard Bank's reply09 Oct 2020, 15:53
Official
Good day Mpho,
Thank you for bringing your concerns to our attention.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards Complaint Resolution Centre
Thank you for bringing your concerns to our attention.
We apologize for the inconvenience and undue frustration, this has caused.
Please be advised that your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards Complaint Resolution Centre