Very rude branch manager

I have just experienced the worst customer service of my life. First off the woman working there clearly didn’t want to be there and was extremely rude to me from the get go. I asked her if she was ok and if I did something to upset her. No response. I then scanned an image on the wall as it said “scan me” for more information on Ucount as that’s why I was there and she shouted at me to say I am not allowed to take photos. I was shocked and very confused as I wasn’t taking a picture but only scanning the image as that’s what it’s there for, she carried on and I was almost in tears trying to explain to her that it was just me scanning an image and it’s taken me to a website. I proved this to her by showing her my phone… she then muttered something very rude under her breath . I will not leave this here at all! I even said to her that we all need a little more kindness at the moment. She just starred at me. I am strongly considering closing my Standard Bank account. Her name is Noludwe Sikundla at the small branch close to H&M in the waterfront branch.