1 reviews | Active since Jan 2011
Very Poor Service for Prestige banking clients
I am a Prestige banking client and I have been with Standard bank for about 15 years. Over the 15 years I have continuously received bad service from Standard Bank. e.g. I have received better deals on vehicle loans from other banks. I do not have accounts or bank with these banks but I receive better offers. <br> I currently have a revolving loan with Standard bank and I app**** to increase the limit. Standard refuses to increase the limit. I app**** at Nedbank for the loan and they approved me for a much higher amount, double to what I app**** for. I thought it would be better to take the loan out with standard bank, but due to the this pathetic service from Standard Bank I think I should move over to Nedbank.<br> This does not make sense to me as I do not bank with Nedbank or have any account with them, yet they approved my loan application. I am with standard bank for 15 years as well as being a Prestige client but they blatantly refuse to offer me a loan???<br> I do not see any benefit from being a Prestige client as well as being a loyal client for 15 years.<br> <br> Standard bank is taking my banking backwards, I think its about time to change my bank to a bank that cares like Nedbank.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
