NM
Nosipho M

1 reviews | Active since Feb 2020

26 Mar 2021, 18:48

Very poor service

Poor service, great charged me R50 for immediate payment but they did not pay the beneficiary, I called them and they told me that the money is on pending payment,.. like what the hell did they charge me for.. 3 hours later I'm still not assisted but they are claiming that they released the money

0
Replies (1)
Standard Bank
Standard Bank's reply27 Mar 2021, 01:07
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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