VM
Vuyo M

1 reviews | Active since Aug 2023

11 Sept 2024, 09:33

Very Poor Service

I have app**** for the increase in my Facility on my app it was approved and sent the required Documents. Still today nothing has happened.

this is not first time Standard bank is treating badly.

0
Replies (5)
Standard Bank
Standard Bank's reply11 Sept 2024, 09:40
Official
Dear Vuyo 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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VM
Vuyo M's update11 Sept 2024, 12:26
Reviewer Update
This is still not sorted.

Standard Bank
Standard Bank's reply11 Sept 2024, 12:36
Official
Dear Vuyo

Thank you for taking our call.

Please note that our Sales team will be in touch with further feedback.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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VM
Vuyo M's update11 Sept 2024, 16:14
Reviewer Update
its most End of business now , nothing has been done by standard bank
Standard Bank
Standard Bank's reply11 Sept 2024, 18:10
Official
Good day Vuyo.

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
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