KS
King S
1 reviews | Active since Apr 2021
02 May 2023, 16:40
Very poor service
Standard Bank Mobile is probably the worst service in the industry. My card was deactivated without my knowledge and nobody knows what action to take to reactivate this. I have been without network for 5 days now. As a Standard bank customer, I expect greater service than this. Please reach out to me on my email.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
02 May 2023, 16:46Dear Thobeka
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 May 2023, 16:46
Official
Dear Thobeka
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 May 2023, 16:49Dear Thobeka
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 May 2023, 16:49
Official
Dear Thobeka
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query.
We will be taking a closer look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
03 May 2023, 13:31Good day Thobeka
We have noticed that our SB mobile team has reached out to you.
Kindly do not hesitate to contact us should you need any further assistance.
Thank you once again for your patience and support.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 May 2023, 13:31
Official
Good day Thobeka
We have noticed that our SB mobile team has reached out to you.
Kindly do not hesitate to contact us should you need any further assistance.
Thank you once again for your patience and support.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
KS
King S's updateReviewer Update
03 May 2023, 13:40Thank you very much Standard Bank Mobile for a quick resolution to the above issue. I really appreciate all your assistance. Everything is working well now, thank you.
KS
King S's update03 May 2023, 13:40
Reviewer Update
Thank you very much Standard Bank Mobile for a quick resolution to the above issue. I really appreciate all your assistance. Everything is working well now, thank you.
Standard Bank's replyOfficial
03 May 2023, 13:48Dear King
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply03 May 2023, 13:48
Official
Dear King
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Thank you for taking the time to rate us positively and give us such excellent feedback.
We truly appreciate it.
Have a lovely day further!
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's replyOfficial
03 May 2023, 13:49Dear Thobeka
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 May 2023, 13:49
Official
Dear Thobeka
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***