DCdL
Danie Can der Laan
1 reviews | Active since Jul 2011
22 Jul 2021, 11:13
Very poor service
Two months ago I did a review here on hello Peter about the poor service I received from standard bank. I did receive an apology and the assurance that the issue will be resolved for a Complaint Resolution Centre here on hello Peter.
I also received an email from from Colin Kriel, who also assured me that the complaint will be investigated and effort will be made to ensure that this matter is dealt with promptly. He ask for some information which I promptly sent to him. It is now two months later and nothing has been done.
This is really poor for Standard bank.
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Standard Bank's replyOfficial
23 Jul 2021, 00:41Hello Danie Can der Laan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Jul 2021, 00:41
Official
Hello Danie Can der Laan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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