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Promise M

1 reviews | Active since Jul 2023

30 Nov 2023, 10:53

Very Poor Service

What a poor bad experience with standard bank group..It took forever for the escalation that they promised to do according to my block on my account ..Am very disappointed and tired with their services after so many years of being loyal customer to standard bank 😡😡

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Replies (3)
Standard Bank
Standard Bank's reply30 Nov 2023, 10:56
Official
Dear Promise

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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PM
Promise M's update30 Nov 2023, 10:59
Reviewer Update
But your not helping .if you were helping this matter would have been sorted a while ago .am very disappointed .
Standard Bank
Standard Bank's reply30 Nov 2023, 11:06
Official
Dear Promise

We will follow up with our team and we will be in touch with further feedback.

Thank you

Kindest regards
Standard Bank Hello Peter Team 
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