YD
Yolanda Day-Garden
1 reviews | Active since Feb 2024
14 May 2025, 11:41
VERY POOR SERVICE
Good day. I am very unhappy with the service of Standard Bank waterfall Mall Rustenburg I went there on the 11th April to apply for a new credit card (mine has expired) where I changed everything and said that they will send to the branch. Phoned again after a week said that the info was not correct and that there is no details of a new card...did make arrangements and said that the card will be delivered between 5 to 7 working days...phone again this morning. Again the same thing no card was logged for delivery...you can't complain about the service cause there is absolutely no service with standard bank at all
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Standard Bank's replyOfficial
14 May 2025, 11:52Dear Yolanda,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 May 2025, 11:52
Official
Dear Yolanda,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***