VERY POOR SERVICE
<p>i AM WRITING THIS ON BEHALF OF MY HUSBAND, HE HAS BEEN GETTING MESSAGES THAT HIS CREDIT CARD IS IN ARREARS, BUT WHEN HE MAKES AN EFT PAYMENT, HE GETS AN SMS GIVING HIM AN AVAILABLE BALANCE, HE HAS BEEN EMAILING REQUESTING ASSISTANCE, AND STATEMENTS, HE WORKS LONG HOURS, SO HE CAN'T GO TO A BRANCH, AND HE IS ON SITE SO HE CAN'T MAKE OR TAKE CALLS, AND HE IS GETTING NOWHERE!!!!!!!!!!!!!!!!!!!!!!! NO STATEMENT, NO EXPLANATION!!!!!!!!!!!!!!!!!!!!!!!!</p>
Good day Jenni Khoury
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Jenni Khoury
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Jenni Khoury
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided via email.
Kind regards
Sechaba Rakoloti
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*** (fax)
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Good day Jenni Khoury
Please accept our sincere apologies for the undue frustration caused.
We trust that you are comfortable with the outcome provided via email.
Kind regards
Sechaba Rakoloti
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*** (fax)
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