Very Poor service

<p>on 2 Nov my husband purchased goods at For Your Health and paid with my standard bank debit card. an incorrect payment of R544.23 was debited, the cashier reversed the payment and then debited the correct payment R109. After 2 weeks a went on my online banking and notice that the refund of R544.23 is still not reflecting in my bank account. i went to store manager and he showed me on his bank statement that the money was never debited into his bank account. on 18 Nov i went to Standard bank Branch in Kenilworth . i was help by a very incompentent consultant and nobody wanted to assist her as it was almost time to go home.she logged a query and gave me a reference no: ********** 657 . i still never received any calls from std bank with feedback.</p>