1 reviews | Active since May 2016

12 Jul 2017, 19:10

Very poor disgusting service.

<p>Last month I went to Standard bank to enquire about **** sms I got. I was then advised by the consultant to bring my account from capitec to Standard Bank. I the came back to do so. I was issued with a card after few days, but before i got a card I wad called to come to the bank to sign I really don't know what was it for. The lady changed all my monthly debits to this new standard bank account. I was ask to deposit R3000 to the account to activate it I did so. The account number is invalid. No one can deposit money to this acc expert me using card. I can't get paid at work they thought I gave wrong number. When you call standard bank you stay on line forever. Today I went back to Standard Bank Humansdorp no one seems to be interested I then left my card to the desk because the lady didn't want to help. This has damaged the good way of paying my debits.</p>

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Replies (2)
Standard Bank
Standard Bank's reply13 Jul 2017, 09:49
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply14 Jul 2017, 07:14
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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