LN
Lebohang N

1 reviews | Active since Nov 2017

14 Mar 2023, 18:05

Very poor customer service

On the 6th of January I went to standard bank west gate mall to activate my account, consulted told me she will update my information till to this day the account is not updated. I went to collect my card in February only to find out the account is still not updated and the issued my card without loading limits. They must reverse all charges.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2023, 07:23
Official
Dear Lebohang 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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