DB
Daniel B
1 reviews | Active since Jun 2021
13 Apr 2022, 13:29
Very Poor Customer Service!!!
Very disappointed with the service. When I call to make enquiries I am transferred multiple times with no resolution. Or I am told they will call me back which never happens. I have also sent multiple emails with no reply. I guess the next step is for me to close my accounts.
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Standard Bank's replyOfficial
21 Apr 2022, 15:30Good day Daniel
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
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Standard Bank's reply21 Apr 2022, 15:30
Official
Good day Daniel
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
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