XS
Xander S
1 reviews | Active since Jan 2019
28 Jan 2019, 15:07
very poor customer service
i have been calling customer care line for a few days now nobody answered ,even called 4 times today holding for minutes ,eating my airtime i even tried that standard bank call back , nobody called me in a few days this isn't the first time ether last time i got an answer .then they transferred me then i waited again after 10 min i declined . very poor service
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Replies (2)
Standard Bank's replyOfficial
29 Jan 2019, 04:23 Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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Standard Bank's reply29 Jan 2019, 04:23
Official
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible. Kind regards Clint Chetty Complaint Resolution Centre
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*** (fax)
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Xander S's updateReviewer Update
18 Feb 2019, 13:52its been 20 days and no help bernadine B Naidoo send me a message asking whats wrong here solution was to check my spam folder . then has the nerve to ask me a weak later did i manage to capture my application ,
XS
Xander S's update18 Feb 2019, 13:52
Reviewer Update
its been 20 days and no help bernadine B Naidoo send me a message asking whats wrong here solution was to check my spam folder . then has the nerve to ask me a weak later did i manage to capture my application ,