Very poor assistance and service
<p>Standard Bank first gives old, no longer in use, email addresses. Then a rude 'supervisor' called Ian refuses to assist even when the full situation is explained to him.</p> <p> </p> <p>Standard bank does not want to keep their clients. Their client services in the previous few weeks are the worst I have ever experienced in any bank.</p>
Dear Jay
Thank you for your posting.
Email sent to you for more information regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Jay
Thank you for your posting.
Email sent to you for more information regarding this matter.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Jay
Thank you for your posting.
I refer to my emails sent to you and you are more than welcome to liaise with me when you can.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Jay
Thank you for your posting.
I refer to my emails sent to you and you are more than welcome to liaise with me when you can.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
It is up to you to call me - you have my telephone numbers. I have phoned Standard Bank enough, sat in enough 'waiting' queues, been passed around to so many diffierent brancheds and been left on 'hold' for ages. You can call me.
It is up to you to call me - you have my telephone numbers. I have phoned Standard Bank enough, sat in enough 'waiting' queues, been passed around to so many diffierent brancheds and been left on 'hold' for ages. You can call me.
Clint from the Complaint Resolution Centre was very helpful and resolved the problem quickly and efficiently. It was a pleasure working with him.
Sadly Standard Bank's 'normal' route does not function properly and only once drastic measures (such as a post to Hello Peter) are taken is exemplorary service received.
Clint from the Complaint Resolution Centre was very helpful and resolved the problem quickly and efficiently. It was a pleasure working with him.
Sadly Standard Bank's 'normal' route does not function properly and only once drastic measures (such as a post to Hello Peter) are taken is exemplorary service received.