MM
Marné Marais
1 reviews | Active since Apr 2018
26 Aug 2021, 12:01
VERY LITTLE TO NOT SERVICE FROM THIS BUNCH
How long does one have to wait for a response from pathetic Standard Bank 1. I reported a fault on our credit card machine with Merchant services ..... It "only" took them 5 days to get this fixed ... sub-par
2. I sent an email to my "relationship" manager, Pierre Viviers on 6/8/2021 and are STILL waiting for feedback ..... really????
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Standard Bank's replyOfficial
27 Aug 2021, 00:53Hello Marné,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply27 Aug 2021, 00:53
Official
Hello Marné,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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