1 reviews | Active since Jun 2016
Very Late Transfers from Standard Bank
Your bank has taken more than 12 days now and money transferred to myself (FNB) and 3rd party accounts (FNB and Standard Bank) from Standard Bank is still not reflecting. Granted there were public holidays but I fail to see any amount transferred on 20 April and 23 April still not reflecting. One business day to Standard Bank and 3 business days to other banks. I have all the proof of payments and your contact centre cannot even do basic trace transferring to various departments.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***