1 reviews | Active since May 2022
Very Irate Dissatisfied Consumer
Good Day
I have made a complaint two weeks ago about Standard Bank and the selling of my so called debt to MBD Collection Agencies. Standard bank contacted me asked me for the summon that I described as blank instruction and then went further and asked for a blank business cheque from my previous business or the account number, but they handed me over. This MBD Collection Agency calls me non-stop and oh let me not forget entered me into an action phase of collection by offering first 10% discount if I pay immediately then 20% if I settle on the day. I told Standard Bank that my business closed 3+ years ago I paid the debt the consumer law states I need to keep receipts for three years. In the 3years+ I have had no communication from the bank until two months ago MBD starts calling me and trying to get me to claim the debt thereby enforcing me to pay something that has no trace. I am horrified is this what us consumers have to deal with. Standard Bank handled my business, insurance, home bond for 23 years they know I hate debt so why would they just go and sell me to the highest bidder. I am confused and am now angry, I have involved Wendy Knowler and my next stop is the banking ombudsman.
Very irate and dissatisfied customer Mitchel De Quintal
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you 10 June 2022.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you 10 June 2022.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
