Very dissappointing call center experience

<p>I called the call center to report an issue with my credit card and i was put on hold for 15 minutes. I hung up and called back, i was put on hold for another 7 minutes before i gave up again. I have heard people complain about Standard bank but this takes the cake. That is 22 minutes of my valuable time and airtime that I will never get back. And now I will probably have to drive to a branch to sort this mess out...valuable petrol that I will also never get back. It takes one extremely bad experience to lose a loyal client. Very disappointed!</p>