GT
Gontse T

1 reviews | Active since Jan 2014

21 Oct 2015, 11:32

Very Dissapointed

Good day,<br> <br> i am very unpleased with the way standard bank has handled my personal credit information.<br> <br> i have settled my Vehicle finance account and not in arrears with any of my accounts with them, i have called their call centres over the last 3 months and send all the relevant documents for them to update my credit report and it is still not done.<br> <br> They have negative status on my account that i have settled in full but it is not updated and it is affecting my credit profile.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply21 Oct 2015, 15:03
Official
Hello Gontse102,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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