Very disappointing and *********** service from Standard Bank MyMo Business account.

I opened up a business bank account 7 months ago with Standard Bank. I chose the MyMo current package because I am one person running a small person and needed to start with low costs. In the first 2 months I was unable to access the app so I couldn't do banking on the go. During that time I repeatedly phoned and emailed the banker who was meant to be my support person. They didn't answer several emails and when they did, there was no apology at the inconvience (more like a threat to my business!). I had to phone several other people on the help line and the issue was escalated twice. I put in a formal complaint and there was still no apology or comment from my banker. I eventually figured out a way to get back onto the app but it involved changing profiles and a lot of hassle with no help from Standard Bank. Then recently I lost access to both the app and website - my profile had disappeared and I was told I didn't have user permission and that I should contact my business banker. She rep**** straight away for the first time since I opened my account, only to tell my that she no longer worked in the business banking section. She then referred me to IT support who asked her repeatedly to confirm some details so they could move ahead with helping me. She still has not responded after 4 emails. I've tried emailing the manager and now I am here with this review. At this point in time I still can't access my bank account and I cannot pay my own salary to myself nor cover my business expenses. This is disgusting as it has led to some issues with bounced debit orders. I know I am a small business but if this is how Standard bank treats its mirco clients I want no part of it. I'm very disappointed and frustrated. Whether it's this particular employee or the entire division that's incompentent I'm not sure. Either way the outcome is the same for me - using this product through Standard Bank has hurt both my business and credit score. I recommend not using them if you are a small business.