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Phumzile M

1 reviews | Active since Mar 2020

03 Feb 2026, 09:12

Very disappointed with this bank

From last year, I was told the manager was gonna call. Still today no call. They dnt train their team. The is an online consultant who was above being rude with me on the phone his name was Amos Sibanda. I was shocked to hear someone just talking to a client as if im just a thing

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Replies (2)
Standard Bank
Standard Bank's reply03 Feb 2026, 09:24
Official
Dear Phumzile,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply11 Feb 2026, 10:18
Official
Dear Phumzile, 

We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. 
Kindly let us know should need any further assistance. 

Kindest Regards
Standard Bank Hello Peter Team 
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