OM
Odesa M
1 reviews | Active since Jul 2019
05 Mar 2026, 07:51
Very disappointed
I am writing to lodge a formal complaint regarding the handling of my recent request to suspend debit orders for my home loan account. I need someone who can handle this matter as it will take me hours to write this here.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Mar 2026, 07:57Dear Odesa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2026, 07:57
Official
Dear Odesa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
OM
Odesa M's updateReviewer Update
05 Mar 2026, 08:08Your response shows me you don’t care about my challenge and you’re not ready to provide a solution. I said I need someone who can handle this matter. I expect a contact name and number as I have been talking to different people. I need to explain my story.
OM
Odesa M's update05 Mar 2026, 08:08
Reviewer Update
Your response shows me you don’t care about my challenge and you’re not ready to provide a solution. I said I need someone who can handle this matter. I expect a contact name and number as I have been talking to different people. I need to explain my story.