VR
Vireen R
1 reviews | Active since Aug 2021
23 Sept 2022, 16:20
Very disappointed
Im highly disappointed with Standard Bank, my prestige cheque card expires on the 11/22. Yet yourl have removed it from the banking app and added my new card which has not yet even been sent to me as yet. I normally keep all options on my card off for security reasons and only active it when i need to withdraw money. Now my old card is useless cause I can't even activate it to use at the atm. Im on leave plus its payday. Ive emailed standard bank early in the morning to sort this out. Still nothing has changed. Not happy at all!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Sept 2022, 16:25Good day Vireen
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
Standard Bank's reply23 Sept 2022, 16:25
Official
Good day Vireen
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
VR
Vireen R's updateReviewer Update
26 Sept 2022, 22:03After 3 days still nothing has changed. No one has even contacted me about my issues. Standard Bank. Pathetic service
VR
Vireen R's update26 Sept 2022, 22:03
Reviewer Update
After 3 days still nothing has changed. No one has even contacted me about my issues. Standard Bank. Pathetic service
Standard Bank's replyOfficial
27 Sept 2022, 08:19Good Mrning Vireen
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Sept 2022, 08:19
Official
Good Mrning Vireen
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***