pM
promise M

1 reviews | Active since Nov 2020

02 Oct 2024, 08:39

Very disappointed

Im very disappointed and very ****ed with standardbank credit card ,when i re apply for credit card i thought they will be debiting instalment on my bank account but only to realize that debit wasn't initiated and also the payment date was incorrect,then i toke initiative before my instalment was due to contact them to debit the amount on the 20th of each month,wooow to my surprise i received sms that thay havnt received payment then again i made payment into the card,my shock again on the 1 october more amount was debited on my bank acc but they did not debit on the requested date,Im really disappointed, please fix your mess you have course with immediate effect,also refer to our previous conversation with the consultant

0
Replies (2)
Standard Bank
Standard Bank's reply02 Oct 2024, 08:52
Official
Good day Promise.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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pM
promise M's update04 Oct 2024, 14:15
Reviewer Update
stand bank im really ****ed please cancel all my active accounts and i will be settling my credit card immediately ,i will rather go to other bank, this bank is now useless to me I'm very disappointed