Very disappointed!!!!!

After writing a review yesterday about our loan application being declined, clearly Standard bank should realise I am not happy with the service. Instead I receive a call from a "consultant" from complaints resolution with a terrible attitude. I would have thought there would have been someone in a management position who should know how to deal with a client that would have called me back. You have no ethics when it comes to your clients Standard Bank or is it that you just don't care????