GM
Goitsemang M

1 reviews | Active since Mar 2018

01 Dec 2022, 09:31

Very disappointed!

My payments have been up to date since the start but now that I need help, no one is attending to my emails. I lost a job and now as its my responsibility to inform the Std bank home insurance, I did but no one called to hear my story. Even after submitting the proof of my unemployment.

Very disappointed!

0
Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2022, 09:41
Official
Good day Goitsemang

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre
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