TK
TSHEPO K
1 reviews | Active since May 2025
16 May 2025, 13:05
VERY DISAPOITEND
My account was frozen since the 10/05/2025 without any form of communication when i called them they said i must email fica documents and affidavit which i did and now my account is still frozen since i emailed the documents to the still they don't even send any communication with the process now I'm stuck I can't transact even debit order can go through just because this bank decided to freeze for no reason. I AM NOT SURE IF I WANT TO USE STANDARD BANK ANYMORE their service are so bad
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Replies (2)
Standard Bank's replyOfficial
16 May 2025, 13:16Dear Tshepo,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will follow-up with out team on this case.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will follow-up with out team on this case.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 May 2025, 13:16
Official
Dear Tshepo,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will follow-up with out team on this case.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
We will follow-up with out team on this case.
Kindest regards,
Standard Bank Hello Peter Team
***
TK
TSHEPO K's updateReviewer Update
16 May 2025, 13:20I want to close my account with standard bank it better to open at another bank. Why having an account with standard bank while i can't use my money?
TK
TSHEPO K's update16 May 2025, 13:20
Reviewer Update
I want to close my account with standard bank it better to open at another bank. Why having an account with standard bank while i can't use my money?