very bad...good at debting

i wish there was a way to make this bank go all round into our banks account, because when you need them for claims they are no way to be found and i been on hold for over 30 mins just get hold of a consultant that will tell you this not the right depart and you and hold on the next available consultant for another 30 mins.

next thing also i been on logger heads with them on a query thats been opoen for almost a month now