SD
Sphiwe D
1 reviews | Active since Mar 2021
18 Mar 2021, 08:41
Very bad service from Standard Bank. Your standard seems to be declining by the minute!
I’m very disappointed with Standard Banks lack of customer service! I’ve spoken to two of your consultants who were supposed to give me a call back regarding vehicle warranty and both haven’t called back or even sent the quotation for me to approve after I’ve made it clear that I was interested in taking the service. You need to improve on your customer service. This is very disappointing to say the least.
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Replies (1)Standard Bank's replyOfficial
19 Mar 2021, 04:57 Hello Sphiwe,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Mar 2021, 04:57
Official
Hello Sphiwe,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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