LVdM
Linette Van der Merwe
1 reviews | Active since Mar 2018
11 Oct 2021, 12:25
Very bad service from Standard Bank Trust Division/Testaments.
I am trying to get hold of Danie du Toit, at Standard Bank, in connection with my Father's testament. Other then once replying to me, saying that they are looking for the testament, I had NO OTHER feedback from them! This has been going on since the 24th of August 2021. I have made 7 follow up's with this person, and even tried calling, but no better luck.
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Standard Bank's replyOfficial
12 Oct 2021, 04:59Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply12 Oct 2021, 04:59
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***