MB
Michael B

1 reviews | Active since Apr 2019

26 Nov 2024, 14:22

Very Bad Service From Standard Bank

The only way to get assistance from Standard Bank is to come on here and leave a 1 star review. I’m trying to setup my banking app on my new phone, however the app is requesting I enter in a card number and pin I’m not fami**** with. Please cancel my so called card number ending with 3073.

0
Replies (3)
Standard Bank
Standard Bank's reply26 Nov 2024, 16:41
Official
Dear Michael

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply26 Nov 2024, 17:35
Official
Dear Michael 

Our team tried calling you to no avail.

Please advise a convenient time we may contact you.

Looking forward to your feedback.

 Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Nov 2024, 13:48
Official
Dear Michael 

Our team tried reaching out to you again today to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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