aA
anmotubatse A
1 reviews | Active since Mar 2017
11 May 2026, 09:04
VERY BAD SERVICE
I would like to get a statement on my home loan account but to get through to them is a nightmare!!! And the consultants told me I should not or cannot call anymore for the rest of the day because they cannot assist me due to failing a verification question, when I asked if I'd be assisted after getting the info and calling them back the consulatnt I spoke to said no for today I would have to go to the branch , Thats ridiculous!
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Standard Bank's replyOfficial
11 May 2026, 09:20Good day Alicia,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 May 2026, 09:20
Official
Good day Alicia,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***